We are finding new ways to continue caring for you.

The health and safety of our patients and team members are our first priority, and having a virtual appointment from the comfort of your home is a great way for our practitioners to provide treatment while keeping you safe.

Telemedicine FAQs:

Who may take advantage of telemedicine?

All FMN patients have the option to utilize telemedicine.

What appointment types qualify for telemedicine?

We are able to offer telemedicine for most appointment types, except annual wellness / physicals and acute visits that require a physical exam.

How is telemedicine billed?

FMN will bill your telemedicine visit to your medical insurance (if applicable), just like a standard in-person visit to our office. Our office will call you to collect your co-pay within 3 to 5 business days. 

If you have questions about whether your next appointment may qualify to be a telemedicine visit, or would like more information about the process, please call our office at (775) 297-4419.

Where can I find my appointment link?

When your telemedicine visit is scheduled, you’ll receive an email with a secure Zoom link for your appointment. You will also receive a confirmation email that contains your secure Zoom link 24 hours before your appointment.

If you have trouble locating or accessing your Zoom link, please call our office at (775) 297-4419.

Zoom FAQs:

Do I need Zoom for my virtual appointment?

Yes, FMN uses Zoom for all telemedicine appointments. Please download the Zoom app to your phone or desktop prior to your appointment for the best connection and experience. We recommend joining on your desktop / laptop for the best video experience, rather than calling in.

How do I download Zoom to my computer or smartphone?

You can download the desktop or mobile application here: https://zoom.us/download

How do I test my Zoom settings before my meeting?

You can join a test meeting and troubleshoot your Zoom settings here: https://zoom.us/test

How do I join a Zoom meeting?

You can join a meeting by clicking the meeting link or going to join.zoom.us and entering in the meeting ID. Learn more about joining a meeting.

How do I join computer/device audio?

On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings. Learn more about connecting your audio.

Do I have to have a web/phone camera to join on Zoom?

Yes, video capability (whether through your phone’s camera or computer’s webcam) is highly encouraged for the best possible telemedicine experience.

Can I use a Bluetooth headset?

Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.